Felix Patrick

Led freelance frontend development projects, delivering responsive and interactive web solutions while continuously enhancing React proficiency.

• Developed and deployed responsive, accessible websites using JavaScript, HTML5, and CSS3, enhancing user engagement and accessibility.
• Customized WordPress sites with JavaScript, significantly improving dynamic interactivity and overall user engagement.
• Collaborated directly with clients to translate complex UI/UX designs into functional, pixel-perfect websites, ensuring 100% requirement adherence.
• Implemented cross-browser compatibility and mobile-first design principles, ensuring seamless user experience across diverse devices.

Provided comprehensive technical support for Microsoft 365 applications, ensuring prompt issue resolution and high customer satisfaction.

• Resolved customer queries via phone and chat, achieving efficient resolution of technical issues for Microsoft 365 applications.
• Delivered excellent customer service, maintaining a professional and empathetic tone to enhance user satisfaction during troubleshooting.
• Proactively engaged customers to optimize Microsoft 365 solution usage, improving product adoption and user efficiency.
• Ensured meticulous attention to detail in problem resolution, consistently contributing to positive customer feedback and retention.

Managed IT operations and developed WordPress websites, providing critical technical assistance and enhancing organizational communication.

• Managed inbound technical inquiries, providing essential IT assistance to over 100 clients and employees, ensuring seamless operations.
• Troubleshot and resolved system and network issues, applying a detail-oriented approach that minimized downtime and improved system reliability.
• Provided comprehensive email and software troubleshooting support, ensuring uninterrupted business operations and user productivity.
• Facilitated virtual meetings using Microsoft Teams and Zoom, significantly enhancing team collaboration and communication efficiency.

A user feedback collection and voting application designed to help users share opinions and suggestions.

An interactive AI-powered interface simulating dynamic chat interactions, demonstrating advanced frontend skills.

An interactive counter application allowing users to increment and decrement a counter with stylish button animations.

A word analytics application that processes and analyzes text input, displaying results in a user-friendly format.

A unit converter application that allows users to easily convert various units of measurement.

A simple car booking web application featuring a user-friendly interface for browsing available cars and submitting booking forms.

A landing page for a food ordering startup, featuring a clean, modern layout.